As an npmE engineer you will work with the rest of the services team to integrate work from the public registry into npmE and vice versa. At times, you will work one-on-one with our customers to assist them in installing the product or troubleshooting issues with their installation. You will then take those lessons back to improve the product or its documentation and make it even easier to use for the next customer. You’ll listen to our customers’ needs, and design features to better satisfy them.
We strongly believe that the best candidates can learn quickly, are compassionate and productive, and are self-motivated — regardless of experience. In this role, you will have both the freedom and the responsibility to make a significant impact on npm’s products. You’ll also get the chance to contribute to many of npm’s open source projects. Furthermore, you will be part of npm’s services team and contribute directly to npm’s public registry project.
Our headquarters are in Oakland, California. The services team has members in Oakland, Seattle, Portland, Brooklyn, England, and Poznan. If you have experience working remotely, so do we. We cannot currently sponsor new work visas other than TN-1s, but we can transfer existing H-1Bs.